Emergencies

Southside Health & Wellbeing does not provide an emergency or crisis service, and your psychologist will not be available — either in person or by phone — outside of standard practice hours.


Please note that, while every effort is made to accommodate your needs, your psychologist may not be available at short notice, even during business hours. However, we aim to return all urgent messages left during practice hours on the same day.


If you are experiencing an emergency, please use the emergency contact resources here.

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Contact in a crisis or emergency:


  • EMERGENCY Police / Fire / Ambulance - if life is in danger 000
  • Attend the Emergency Department of the nearest public hospital
  • Lifeline 24 hour telephone crisis support service - 13 11 14
  • Suicide Call Back Service -
    1300 659 467 (24 hours, 7 days)
  • Mental Health Line - 1800 011 511. This is a single number, state -wide, 24 hour mental health telephone access service. Anyone with a mental health issue can use the Mental Health Line to speak with a mental health professional and be directed to the right care for them. Carers and family members can also use the Mental Health Line for advice about a person's clinical symptoms, the urgency of the need for care and local treatment options.